Privacy Policy

General Information

We, FSPARTNER OÜ, registration number 16129730, address Sepapaja tn 6, 15551, Tallinn, Estonia, (hereinafter “FSPARTNER” or “we”)  is “data controller”, collect and process  personal data of data subject (hereinafter “data subject” or “you”) related to the FSPARTNER services of providing online consultations for restaurants and services that helps users (restaurant  owners, managers) analyze their business (visualize and make data-driven decisions), acquire (implement learning) and act (develop a performance culture)  (hereinafter  “service”).

This Privacy policy (hereinafter “policy”) is established according to the General Data Protection Regulation 2018 (GDPR) and Personal Data Protection Act 2018.

The protection and confidentiality of your data is very important to us. We therefore only process your data to the extent that:

• it is necessary to provide the FSPARTNER services you are requesting,
• you have given your consent to the processing, or
• we are otherwise authorized to do so under the data protection laws.

Information we collect

Main data (name and surname, company name, position)

Contact details (phone number, email address)

Service data (data reflects your activities, related to provided service)

Transaction data (the details of transactions made from your payment account, including payer’s name, date of payment, currency, amount of payment and payment details)

Website visit data (data which is generated as a result of visiting and using the website) more in  “Cookies Policy”.

Legal grounds for the procession of personal data

Processing necessary for the fulfilment of the contract

We process personal data when it’s needed to establish contractual relationships and provide service.

Purposes of processing:

• Pre-contractual relations (request of fee and responding to such requests)
• Identification of the client
• Keeping and development relationship with clients and partners, providing services (concluding the contract for services)
• Invoicing

Consent

In some cases, for example them you contact us regarding providing services or fill contact form on our website https://fspartner.eu, we need your consent for data processing. When you submit your request on our website, we will ask you to consent with personal data information collection.

You always have the right to withdraw the consent by sending us respective email at frederic@fspartner.eu. Withdrawal of the consent does not affect the legality of the processing of your personal data prior to withdrawal.

Purposes of processing

• Answering request
• Direct marketing (e.g. sending the offers by emails)
• Development of products and services

Processing necessary for compliance with a legal obligation

The company processes personal data on this legal ground if the legal obligation for processing arises from the law.

Purposes of processing

• Legal requirement to store documents
• Bookkeeping
• Notification and response to the information requests of public authorities and government institutions

 Legitimate interest

The legitimate interest means that FSPARTNER does not have to process your data necessarily for the fulfilment of contract and the company does not have the obligation arising from the law, but processing of personal data is still necessary.

This may be necessary, e.g. for fraud prevention, network monitoring,  development of services and products provided by the company, improving quality of services, making business decisions.

You may request more information by sending us email to frederic@fspartner.eu

Purposes of processing

• Fraud prevention,
• Network monitoring
• Development of services and products,
• Marketing activities,
• Keeping and development relationships with client.

The use of personal data

Your privacy is important to us and we will only process your personal data in accordance with this policy and relevant personal data regulation. We use personal data directly to provide our main services – provides online consultations for restaurants and services, help users (restaurant  owners, managers) analyze their business (visualize and make data-driven decisions), acquire (implement learning),  act (develop a performance culture).

We do not sell your personal data or personal health information under any circumstances.

Data sharing

Your personal data are disclosed only in connection with provided services and only when we are legally entitled or obliged to do so, or you have given us your consent.

Personal data collected from you may be disclosed to:

• our partners in order to provide you service
• public authorities
• supervisory bodies

All necessary legal (e.g. signed data sharing agreement) and technical measures (e.g. secure connection, encryption) are applied in order to protect transferred data.

Cookies and other web technologies

FSPARTNER uses cookies and other tracking mechanisms (collectively “cookies”) on the website https://fspartner.eu in order to function properly  and improve provided services. You  can find detailed information about cookies in “Cookies policy”

Social media

FSPARTNER is prevent on several social media, including LinkedIn, Facebook and Instagram.

When you interact with FSPARTNER on these media, e.g. “like”, follow, comment, share, you make it visible for FSPARTNER. In addition, ordinary information is processed about you in the form of, for example, identification information, contact information, your profile photo, etc.

Age

The service is not intended to be used by people under age of 18 years old.

Newsletter

You can subscribe to receive newsletter and information materials from us to your email. If you don’t want to receive those emails from us anymore, you can unsubscribe at any time.

Security

The security and integrity of your personal data are important to us. To comply with applicable relevant personal data regulation, we use accepted industry standards, technologies, and procedures, such as firewalls, security software, secure servers, data transmission via secure channels, etc., in order to protect the integrity of your personal data and to prevent any unauthorized access, disclosure, misuse, alteration or destruction of your information. Website is protected using Secure Sockets Layer (SSL) protocol.

Retention of personal data

FSPARTNER stores your personal data within 2 years after provided service, unless other required by law. If FSPARTNER received a request regarding service, but contract was not signed, we store data for 6 months after finishing the correspondence.

Your rights

As a data subject, you have certain rights according to the GDPR when your personal data are being processed.

You have the right to:

Access to your data. You have the right to know, whether your personal data is processed, purpose of processing, term, to whom data is disclosed.

Rectification. You have the right to demand rectification of the personal data concerning you if the data are inaccurate or incomplete.

Erasure. You have the right to demand erasure of the personal data concerning you, for example in case when you withdraw your consent and there are no other legal grounds for the processing of the data.

Restrict the processing. In some cases, you have the right to restrict processing of the personal data concerning you for a certain time (e.g. if you have objected the processing of personal data).

Object. You have the right to object the processing of personal data, which is processed based on the legitimate interest, including the profiling.

Data portability. If processing of your personal data is based on your consent or the contract with the company, you have the right to receive the data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format.

In order to fulfill your rights, send FSPARTNER a request by email  frederic@fspartner.eu

Complain

If you find that your rights have been breached, you have the right to turn to the Data Protection Inspectorate (Andmekaitse Inspektsioon) and/or court. The contact details of the Data Protection Inspectorate are available at www.aki.ee.

Changes to the Privacy Policy

We reserve the right to change policy in compliance with data protection regulations.

Contact us

If you have any questions or comments about this Privacy Policy, please e-mail us at frederic@fspartner.eu