"You can’t play a symphony alone,
it takes an orchestra to play it"

Navjot Singh Sidhu

Services

Operations

  • Operational assessment
    • Service
    • Standards & amp; processes
  • Lost & amp; profits
    • Profitability
    • Cost control
    • Reporting
    • Systems & amp; processes
  • Loss and theft prevention
    • Cash Control
    • Company policy
  • Productivity
    • Key Performance Indicators
    • Comparison & amp; variation
    • Balanced Scorecard
    • Operational efficiency
    • Rostering
  • Strategic Planning
    • Vision & amp; objectives
    • Budget
  • Staff Management
    • Recruitment
    • Empowerment
    • Training
    • Job descriptions
    • HR policies
  • Management contract
  • Start-up support
    • Concept definition
    • Feasibility Study
    • Opening Support

Gastronomy

  • Food Cost Control
  • Recipes
  • Product sourcing
  • Supplier Management
  • Inventory
  • Product-mix
  • Stock
  • Hygiene
  • Production processes
  • Menu elaboration
  • Product development
  • Waste Management

Marketing

  • Concept definition
  • Product review
  • Positioning
  • Pricing Policy
  • Offline Communication Plan
  • Web 2.0 Strategy 2.0 (web page, blog, social networks, online reputation)
  • Loyalty program
  • Customer service processes
  • Handling of complaints
  • Up-selling
  • Local Store Marketing
  • Internal Communication