"You can’t play a symphony alone,
it takes an orchestra to play it"

Navjot Singh Sidhu

Our approach

Whether you are a small local restaurant or a unit in the international concession field, we are able to understand the idiosyncrasy of your business and, consequently, adopt the right approach and tools at making it successful and profitable.

Our goal is to create a synergy with you based on mutual exchange, where key components, Operations, Marketing and Gastronomy, interact in a measurable framework to generate success.
foodsymphony-measurability
  • Our business is simple, but simple is hard.
    Bob Hetherington

    Restaurant operations are composed of a countless amount of elements. If you want your business to be successful, you need to be successful in getting every detail right.

    Together, we want to accompany you and your team on the road to operational excellence. By this, we mean developing your staff, at all levels , and implementing standard and processes that generate an ongoing operational improvement culture. Establishing this new philosophy will unlock the full potential of your business.
  • Marketing is more than just communicating your concept to your potential customers. We will consider the strengths and weaknesses of your business and elaborate a plan to enhance those positive aspects and tackle the flaws.

    The goal of marketing is to increase your sales, therefore we will establish measurable elements to work with, whilst keeping in mind customer satisfaction.

    The manner you market your concept through diverse channels and the way you interact with your customers is also a priority in today’s world. We will help you implement communication processes, both internal and external, consistent and methodical.
  • The food service industry is constantly changing, and it is important to be part of that change. We will present the latest trends in the industry and our talented chefs wrap to add a unique touch to your kitchen.

    We offer guidance in the implementation of standards and procedures, tailored to your business needs and will advise you in aspects, such as recipes, inventory, hygiene, food cost control, wastage and purchasing.
  • You cannot manage what you cannot measure
    William Hewlett, Co-Founder of Hewlett-Packard Computers

    Maintaining facts and figures are fundamental to the day to day successful running of a business, without this information, it would be difficult to appreciate the elements that influence them. Acting on a variation of these elements, will begin to have an impact on the daily operations of your business and will allow you to learn how to forecast the future effect of those variations on the business revenue.

    We use measurable elements to provide information about the healthiness of your enterprise. Using these simple and straightforward tools will allow you to take control of the profitability of your business.

  • If you are commited to:

    • - Improve your business
    • - Increase the rate of success
    • - Know your numbers
    • - Create and use systems to repeat processes
    • - Dedicate time to the right activities
    • - Develop an ongoing improvement culture in your business
    • - Open a new unit or develop existing ones

    ...but do not know how to introduce these changes, we will offer guidance in this process.
  • Our international experience has provided us with a unique mix of cosmopolitan cuisines and cultures.

    However, when it comes to achieving successful operations, the ingredients are the same. We look at business from an operator’s point of view, and want to share our proven methods with you.

    We count on a personal network of professionals to provide support in multiple areas: cost control, IT, purchasing, legal, finance and training.